Zaplio (“we”, “our”, “us”) is committed to respecting and protecting your privacy. This Privacy Policy explains how we collect, use, store and safeguard information when you visit our website, interact with our team, or use our services. By accessing our website or engaging with us in any way, you agree to the practices described below.

We collect information that you voluntarily provide, including your name, contact details, company information, messages or inquiries, and any other details you submit through contact forms, demo requests, career applications or other communication channels. If you subscribe to a paid service, we may also receive limited billing or payment information necessary to complete transactions.

In addition to information you provide directly, our website may automatically capture certain technical data when you browse. This may include your IP address, browser type, device characteristics, referring pages, time spent on the site and general usage patterns. Cookies and analytics tools may also be used to understand how visitors navigate the website and to help maintain performance and security. You may disable cookies at any time through your browser settings.

We use personal information only for purposes related to delivering and improving our services. This may include responding to inquiries, providing support, sending information that you request, processing payments, improving the website experience, and ensuring the security and performance of our systems. Information may also be used to comply with legal obligations, resolve disputes or enforce agreements. We do not sell or trade personal information with any organisation.

To operate effectively, we may share limited data with trusted third-party service providers—such as hosting partners, email systems, analytics platforms or payment processors. These partners are required to protect your information and use it only as instructed by us. We may also disclose information if required by law, or if necessary to protect the rights, safety or security of Zaplio, our users or the public.

We take security seriously. Data is stored on secure servers with access restrictions, encryption and industry-standard safeguards designed to prevent unauthorised access, alteration or misuse. While no internet-based service can guarantee absolute security, we work continuously to maintain a strong and secure environment. In the unlikely event of a data incident, we will notify affected individuals as required by applicable law.

We retain personal information only for as long as it is needed to deliver services, meet legal obligations or maintain legitimate business records. You may request access to the information we hold about you, ask for corrections, or request deletion where applicable. To submit such a request, you may contact us using the details below, and we will respond within a reasonable timeframe.

Our website may contain links to external sites. These websites operate independently, and we are not responsible for their content, privacy practices or policies. Users should review the privacy statements of any external site they visit.

Zaplio does not intentionally collect information from children under the age of 13. If you believe that a child has provided information to us, please contact us and we will promptly remove it.

We may update this Privacy Policy from time to time. When changes are made, the updated version will be posted on this page with a revised “Last Updated” date. By continuing to use our website or services after changes are published, you acknowledge and accept the updated terms.

If you have any questions, concerns or requests related to this Privacy Policy, you may contact us at:

Zaplio Privacy Office
Email: privacy@zaplio.io